Create customer support chatbot flows with intents, responses, fallback logic, and escalation rules.
Support TopicUser IntentsPolicies Or FactsGoalConstraints
chatgptgrounded_factsinteractive
chatgpt variant
Claude-optimized prompt structure shaped for chatgpt.
# Task
Create a support chatbot flow.
# Inputs
Support topic: Support Topic
User intents: User Intents
Policies or facts: Policies Or Facts
Goal: Goal
Constraints: Constraints
# Instructions
Use only the provided support information and policies.
Design a flow that handles common intents, fallback scenarios, and escalation points.
If key information is missing, ask concise clarifying questions first.
# Output
Return:
1. Flow overview
2. Intent-by-intent conversation path
3. Fallback logic
4. Escalation conditions
5. Missing information needed
claudegrounded_factsinteractive
claude variant
Claude-optimized prompt structure shaped for claude.
<task>Create a support chatbot flow.</task>
<context>
<support_topic>Support Topic</support_topic>
<user_intents>User Intents</user_intents>
<policies_or_facts>Policies Or Facts</policies_or_facts>
<goal>Goal</goal>
<constraints>Constraints</constraints>
</context>
<instructions>
Use only the provided support information and policies.
Design a flow that handles common intents, fallback scenarios, and escalation points.
If key information is missing, ask concise clarifying questions first.
</instructions>
<output>
Return flow overview, intent-by-intent conversation path, fallback logic, escalation conditions, and missing information needed.
</output>
geminigrounded_factsinteractive
gemini variant
Claude-optimized prompt structure shaped for gemini.
Create a support chatbot flow.
Inputs:
- Support topic: Support Topic
- User intents: User Intents
- Policies or facts: Policies Or Facts
- Goal: Goal
- Constraints: Constraints
If key information is missing, ask concise clarifying questions first.
Return:
- Flow overview
- Intent-by-intent conversation path
- Fallback logic
- Escalation conditions
- Missing information needed
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